Privacy Policy

Madjitil Moorna Inc (ABN 40 924 279 346) (“Madjitil Moorna”, “we’ ‘us’) values and respects the privacy of the people we deal with. Madjitil Moorna is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations.

This Privacy Policy describes how we collect, hold, use and disclose your personal information, including through our websites https://www.madjitilmoorna.org.au/ and https://www.koorlong.com/ as well as through our other business operations or directly from you. Please read this privacy policy carefully and contact us using the details set out below if you have any questions.

By providing us with personal information, you indicate that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it and consent to the collection, use, holding and disclosure of your personal information as outlined.

What is personal information?

“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.

What personal information do we collect?

The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us.

The personal information we collect about you may include your name, home or business addresses, telephone numbers, email addresses.

You do not have to provide us with any personal information. However, if you choose not to provide us with such information, it may affect your use of our websites and we may not be able to provide you with our services or otherwise interact with you.

How do we collect your personal information?

We collect personal information from you when you interact with us over the phone, in person or online; when you participate in our surveys or questionnaires or attend one of our events; when you subscribe to our mailing list or when you make a purchase from us.

We may also collect your personal information from third parties or through publicly available sources, for example if you are associated with a school or educational institution that we work with or which is registered with Koorlong Moort as a subscriber. We are committed to using lawful and fair means to collect personal information and we will only collect it from others when it is unreasonable or impracticable to obtain certain information from you directly.

Third parties may also use cookies, web beacons and similar technology to collect or receive information from our websites or from you and from elsewhere on the internet and use that information to provide measurement services and targeted advertising (such as the Facebook pixel, Google Analytics and AdWords). If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.

We will destroy or de-identify information where we form the opinion that the information has been provided to us unlawfully or unfairly.

How do we use your personal information?

We use personal information for many purposes in connection with our functions and activities, including the following purposes:

● to contact and communicate with you;

● to provide you with information or services;

● to maintain a database of our customers and subscribers;

● to deliver a more personalised experience and service offering to you;

● to improve the quality of the services we offer;

● internal administrative purposes;

● marketing and research purposes;

● statistical purposes;

● as required by law.

Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding handling of your personal information. For example, we may disclose your personal information to our third party marketing and service providers (for example, Squarespace, Stripe,).

Some of the third-party service providers to whom we may disclose your personal information may be based, or have servers located, outside of Australia.

How do we protect your personal information?

We are committed to ensuring that the personal information we hold is secure and protected from misuse, interference, loss and unauthorised access, modification or disclosure. We undertake the following precautions to protect personal information we hold:

● taking measures to restrict access to a “need-to-know” basis;

● our websites contain pages encrypted with SSL (Secure Sockets Layer) to ensure the safety of any data that is submitted through use of our websites;

● we protect devices we use to collect, hold, use and disclose personal information with industry-standard anti-virus software;

● our data is securely stored on cloud servers;

● our email data is encrypted;

While we take commercially reasonable measures to maintain a secure website and business, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to you for any such occurrences.

Online activity

Use of Cookies

Our websites use cookies. A cookie is a small file of letters and numbers the website puts on your device to help us remember your preferences. These cookies recognise when your device has visited our websites before, so we can distinguish you from other users. We use cookies to make it easier and faster for you to use our websites. We also use cookies for security purposes to protect you online. We and our third-party vendors may also use cookies to display advertisements to you elsewhere on the internet.

If you do not wish cookies to be used, you can amend the settings on your internet browser so it will not automatically download cookies. However, if you remove or block cookies on your computer, please be aware that your browsing experience and our websites’ functionality may be affected.

Website analytics

We may use a website analytics service on our websites to help us better understand visitor traffic, so we can improve our services. Although this data is mostly anonymous, it is possible that under certain circumstances, we may connect it to you.

Direct marketing

We may send you direct marketing communications and information about our services, opportunities, or events that we consider may be of interest to you if you have requested or consented to receive such communications. These communications may be sent in various forms, including mail, SMS, and email, in accordance with applicable marketing laws, such as the Australian Spam Act 2003 (Cth).

You consent to us sending you those direct marketing communications by any of those methods; however, you may opt-out of receiving marketing communications from us at any time by [following the instructions to “unsubscribe'' set out in the relevant communication] or contacting us using the details set out in the “How to contact us” section below.

Retention of personal information

We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.

How to access and correct your personal information

Access: You can request details of personal information that we hold about you in the circumstances set out in the Privacy Act. We may refuse to provide you with information that we hold about you in certain circumstances as set out in the Privacy Act. Otherwise, we will endeavour to provide access to the information if it’s reasonable and practicable to do so. In most cases we’ll do this free of charge, but if your request requires significant effort or expense on our part, we might ask you to compensate us for that.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details set out below. We rely in part on you advising us when your personal information changes. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date and to notify you of the correction, unless it is impracticable or unlawful to do so.

Deletion: If you want us to delete personal information we hold about you or to not collect information from you for a specific purpose, such as targeted advertising, please contact us using the details set out below. Please note that if we agree to delete your information, because of backups and records of deletions, it may be impossible to completely delete your information without retaining some residual information. We will functionally delete the information and we will not sell, transfer, or use personal information relating to you in any way moving forward.

We will respond to any request to access, correct or delete information within a reasonable time.

Links to third party sites

Our websites may contain links to other websites operated by third parties. If you access a third party website through our websites, personal information may be collected by that third party website. Please note that this Privacy Policy only applies to information that we collect on our websites and we make no representations or warranties in relation to the privacy practices of any third party provider or other websites that you may access through those links. As we aren’t responsible for data collection on those other sites, our Privacy Policy won’t apply, so please be safe and make sure you read their privacy policy before giving them your personal information.

Complaints

If you believe that we have breached this Privacy Policy and want to make a complaint about that breach, please contact us using the details set out below. If you are  not satisfied with our response, you can contact the Office of the Australian Information Commissioner who may be able to assist you with a review of our decision. Contact the OAIC (www.oaic.gov.au/) for more information.

Changes to this policy

If we decide to change our Privacy Policy, we'll let you know by posting such changes on our websites.

This Policy was last reviewed and updated on 28 March 2023

How to contact us

If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance as follows:

Email:​koorlong@madjitilmoorna.org.au

Post:  Attention: Koorlong Moort admin team

Address: 29 Morton Rd, Carmel WA